Privacy Policy

Effective Date: 20th August 2025

At Homoeofy, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

When you interact with Homoeofy, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.

  • Account Information: Username, password, and other login details.

  • Order & Transaction Details: Purchase history, product preferences, and payment confirmation.

  • Technical Data: IP address, browser type, operating system, device type, and pages you visit.

  • Cookies & Tracking Data: Information gathered through cookies, analytics tools, and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and deliver your orders, including sending order confirmations, invoices, and shipping updates.

  • Customer Support: To respond to inquiries, address complaints, and provide after-sales service.

  • Personalization: To recommend products and services based on your preferences and browsing history.

  • Marketing & Promotions: To send you newsletters, special offers, and updates (only if you have opted in).

  • Website Improvement: To analyze site performance, troubleshoot technical issues, and enhance user experience.

  • Legal Compliance: To meet legal obligations, prevent fraud, and ensure the safety of our customers and systems.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share it with:

  • Service Providers: Trusted partners like payment gateways, shipping companies, and IT service providers who help us run our business.

  • Legal Authorities: When required by law or in response to valid legal requests.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your login details and shopping cart contents.

  • Analyze website traffic and user behavior.

  • Improve content, design, and functionality.

You can manage or disable cookies through your browser settings, but this may affect website functionality.

5. Data Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment gateways, and regular system monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request a copy of the data we hold about you.

  • Restrict or object to certain types of processing.

To exercise these rights, please contact us at [Insert Email Address].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with the revised effective date.